You can tell a lot about a company from its status page. Not when everything's green — anyone looks good then. From how it behaves at 2 a.m., mid-incident.
Silence is the tell
The companies that hide incidents think they're protecting their reputation. What they're actually doing is teaching customers to distrust the green dot.
Honesty compounds
A fast, specific "here's what broke and here's what we're doing" buys more trust than a month of uptime. Because trust isn't the absence of failure — it's the presence of candor when it happens.
A status page is a promise you keep in public.
We built SiteBleed partly on this belief: outages should be measured, named, and owned — not quietly waited out.
Go read your favorite vendor's incident history. It'll tell you whether you can trust them with the next one.